Customer Reviews: Read 6 more reviews...
 Poor product quality, poor service from the manufacturer February 6, 2008
I've had two Universal Remotes go bad in the same way just weeks apart. I returned the first unit to the manufacturer and was told a replacement was shipping to me. It's been 2 months, I have not received a replacement, and the company will not return my emails, letters, or phone calls. Although the manuals are well written and programming was a breeze, I'd recommend buying another brand that you can count on. Universal Remote Control is a terrible company.
does not control dish network December 31, 2007
2 out of 2 found this review helpful
Can not be programed to control Dish network receiver.
I would not have purchased the useless so called "universal remote", if I knew it would not control Dish receiver.
 Superb Remote December 12, 2007
1 out of 1 found this review helpful
Easy to program and works as advertised. Far better than any remote I've ever had, including one that cost $200. The learning method for programming is highly usefull - I had to use it for most of my components. Every key on the unit can be individually programed via the learning mode, including the mode selection keys. You can intermix signals from different remotes during programing, eg, can program the volume key to work the TV volume in the DVD or VCR control mode. And any key can be programed for any function, eg, I programmed the +10 button to provide the (-) neeed for digital TV channels, and the "Previous Channel" button to serve as DVD/VCR Eject. For some reason I had some problem getting the key board to program in the VCR and DVD mode. Had to resort to programming only one or 2 number keys at a time, then exiting the learing mode, then re-entering the mode and teaching a couple of more key, etc, until all keys were programmed. And had to repeat for one or 2 numbers to get all to work. But I consider this a minor problem. Highly recommened.
Would not work after programming! November 7, 2007
0 out of 2 found this review helpful
I first thought this remote would be great when I picked it up...it came recommended by an electronics salesperson I'd trusted before. The "Macro Power" that turned every system on or off at once seemed quite handy. The DVD instructions that come with it seemed quite helpful, and both it and the book were very easy to understand. I followed them to the letter and it worked perfectly to program my cable box. No sweat!
I then started trying to progam the other components...as I had with the cable box, I pressed the buttons, entered the code, component turned itself off, then all the buttons should work afterward. Well, it did work perfectly for everything...for the 20 whole seconds it stayed in programming mode. The second the programming light turned off, NOTHING. The TV did not respond, nor did my DVD recorder, VCR or home theater system. I tried all three methods of pre-programmed code, code search, and manual learning functions again and again for my other components. Everything always worked great, until that 20 second light blinked off after the program codes were entered, then it was like all the stuff I'd just done had never been entered at all. But it still somehow worked without fail with the cable box. But I needed it to work for more than just the cable box!! I finally had to return the thing after several frustrating programming attempts.
Simple, intuitive, great value September 27, 2007
2 out of 2 found this review helpful
We have a Samsung LCD, Motorola digital cable box and Onkyo receiver and none of the included component remotes worked for all 3. I picked up a Phillips PMDVR8 remote and traded it in for this one the next day. The R5 is simple and intuitive. After I spent 20 minutes programming, everyone in the household was able to pick it up and use it with no learning curve. The cable box transfer was clean, the TV and receiver needed some learning. The punch-through feature is great, and it can learn commands from any remote while in any component setting. While in "cable", the audio buttons control the receiver and the input button controls the TV. No need to ever switch from the "cable" setting during normal use. I highly reccomend this remote if you're looking for a simple solution. Read all the reviews here - there are some limitations which other people found, but none apply to us.
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